Testimonials… We Love Them!
There are many things we could say to you about the high quality service we provide as buyer agents or listing agents, and why we think you’d be making a good choice if you let us help you when it’s time to buy your next home.(But then again, we’re probably biased.)
So instead, we thought we’d pass along some testimonials from some of our recent clients (We promise we didn’t tell them what to say!).
“Thank you for all you’ve done to make this process go so smoothly! Wendy got our current (now former) home sold in record time. Mark helped us find our new dream home in the perfect neighborhood with the best views and on a golf course! And you both helped us obtain the financing to make a dream home our new home. You’ve been remarkable to work with through it all! We cannot thank you enough for all you’ve done! Hopefully we’ll see you again at our housewarming party!” — Mark & Caroline E.
“What can we say! Wow! Thank you for everything, but mostly your friendship. I will miss our drives to the country and our strange and wonderful encounters. It was a pleasure spending time with you and getting to know you. Thanks for all your knowledge and patience. I pray God will bless you.” — Mike & Karen B.
“We loved working with Wendy she made the move from Cleveland to Charlotte almost easy. Since we were new to the Charlotte area, Wendy showed us many different neighborhoods. What I really appreciated is she listened to what were our must haves, then she only showed us homes that met the criteria. Being new to the area we looked at a lot of homes in many neighborhoods she was patient and knowledgeable. When we selected our home the process was seamless. She negotiated well. We have purchased other homes but this transaction was the best orchestrated closing I have ever been involved in. I only wish my selling agent in Cleveland did half the job that Wendy did for us. I have recommended Wendy to several people, and will continue to do so. We were very happy with the service provided and we love our new home.
Mark’s communication and follow through was excellent – I never had to wait long for a return phone call regardless of the day or the time. Through the entire sales process Mark explained in full detail what was happening and the next steps.” — Mark S.
“As a first-time home buyer, I couldn’t have been more pleased with my experience working with my agent Wendy Richards. She was always readily available and was able to answer every question I could think of and believe me I had a lot of them. I always felt that she was acting on my behalf and never, in any way, did she push me to make a decision. Once it came down to making an offer Wendy helped me get a great deal and even a new roof!” — Rory T.
“Working with Mark was great – one of the things we appreciated most was that he was so available to us and easy to get a hold of, no matter what time of day. He was very interested in figuring out what our specific needs and tastes were, and helping us find exactly what we were looking for rather than inundating us with an overwhelming number of options. As first time home buyers, we had a lot to learn about the process, and Mark made it easy and guided us through every step.” — Joanne W.
“I’ve had pleasure working with Wendy Richards on all of my real estate deals. She took the time to understand exactly what I was looking for, went above and beyond with every detail and was extremely resourceful. During my most recent condo purchase she has helped me locate a great Lender, found a knowledgeable HVAC person, a General Contractor, and even a Home Inspector. Wendy made the entire process go smoothly and walked me through it every step of the way. She has done an amazing job as a Realtor, and I look forward working with her again this year.” — Robert & Deborah C.
“Our experience with Wendy Richards was fantastic! She provided a wealth of knowledge and comfort during our first time home buying experience. Wendy was responsive and engaged throughout the entire process. My husband and I had just had our first child and we were anxious to settle into our own home with our new family. We didn’t know Wendy. We consider ourselves extremely lucky to have stumbled on to such a personable realtor. Wendy worked with our schedule. She spent days with us, finding out exactly what we were looking for, showing us different areas and homes and providing the details that we needed to make a decision. In another stroke of luck, Wendy took a wrong turn and ended up driving us to the doorstep of the of the perfect house. We pressed our faces to the window and fell in love before we ever walked in. When Wendy realized we were in fact in the wrong location, she made call after call until she was able to get us in. I remember Wendy saying she’d squeeze through the doggy door if it had one. She went the extra mile for our family over and over. Our whole house hunting experience was wrapped up within a week. Wendy was so genuine and efficient throughout the whole process. She even set us up with an amazing contact who she personally trusted for the financial pieces of the purchase. We’ve been in our home for over four years now and have remained in contact with Wendy on a personal level based on the short time we spent together. We will undoubtedly use Wendy again if we ever decide to move. We highly recommend her!” — Kathy & Sam O.
“Dear Sir / Madam,
I just wanted to send you a little note on one of your realtors (Wendy Richards).
We came into the housing market for the first time and was not sure of what to expect. Wendy went through everything and guided us every step of the way from beginning to end. Wendy stayed patient with us ‘noobs’ and explained everything in detail from different clauses, legal issues, shortcuts where possible and things we had to provide.
Our house hunting was a great experience. Wendy sat us down on our first visit and listened to what we were ‘ideally’ looking for. She got to know our lifestyle and what would be available in our price range. Wendy showed us various options with regards to house layouts, locations of interest etc, and when we finally found a suitable area, gave us all the information on what was for sale, what we could expect, whether the neighborhood was looked after from the people who owned or rented the properties, all information you would want to know. Wendy took the time to show us around and we were pretty lucky we found a house we liked on the second weekend out. Wendy does really treat you like you are the only client she has, answers the phone / text every time and is always there for you. Spending the day with her was fun too, as she always made my wife and I laugh when we were feeling the stress a little.
After we put an offer in on our house, Wendy arranged everything (with our consent) with utilities, house inspections, drain inspections, everything. She worked directly with the sellers realtor chasing them up when needed and getting any info we required from them for our mortgage.
Bottom line… We will ALWAYS use Wendy’s services for as long as she is a realtor. Our house purchase was so smooth with her guidance and my wife and I really do count Wendy as family. If she ever needs a referral you will never find a better realtor than her and we would be the first to recommend her to our family and friends.
Thank you Wendy!!”
Alan & Marie T.
“We began searching for a new home in 2011. Wendy took us to countless properties as we were moving across town and really wanted to see what the different neighborhoods had to offer. We wanted to feel confident with the neighborhood in which we would ultimately decide to move to. After nearly a year of looking at houses, we knew where we wanted to live and so Wendy listed our home. To our surprise, considering the market, our home sold within one week! We were thrilled with the final contract and now needed to find a home, quickly. Again, Wendy took us to several properties within a very short period of time. We had put in offers on two different homes, each of which we lost in a “bidding war”. We were feeling pretty discouraged and worried about running out of time, but Wendy kept us motivated. The next house we saw we knew was “the one”. Wendy put the offer in to the sellers and there was a lot of back and forth negotiating. Wendy’s negotiating ultimately got our offer accepted by the sellers. She was able to arrange our selling and purchasing closing dates to make our move easy. It couldn’t have worked out any better.
Working with Wendy was spectacular! We wish we knew her when we purchased our first home. She was always willing and was always there when we needed her, which seemed like it was quite often. I would not only recommend Wendy but encourage people to work with her on both the selling and purchasing of their home. She made a potentially tricky balance flawless. Without a doubt we will use Wendy in the future, should we decide to leave “the one.” — BJ and Mike Q.
I very much enjoy helping people buy homes, and I hope my enthusiasm – as well as my skill and experience – are indicated by these testimonials. So when you decide to buy your next home, please call or email me.
Mark & Wendy Richards
The Richards Group
Keller Williams Realty